Testimonials

Testimonials

Thank you to everyone in our community who voted us
“Most Trusted Funeral Home”

We invite you to use the form provided to leave your thoughts and comments for our testimonials. Upon reviewing, they will be added to the section below, where you can browse through all of our testimonials from the families we are proud to have been able to support during their time of need.
Finger Lakes Funeral Home Directors - Kelly Copp, Garrett DuVall, Pete Russell

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We appreciate your taking the time to write to us. Hearing success stories from the families we serve is what makes it all worthwhile!

"Garrett and Pete - Thank you for making this time of sorrow positive and healing. My sister and I are so grateful for your understanding and assistance."
Judy and Jane
"The staff was very helpful. Our loved one was treated in a dignified and respectful manner. We had many compliments regarding how beautiful the service was." 
The Wainwright Family
"I was very pleased with your service. I feel that I could not have asked for anything better. I would definitely recommend your funeral home." 
The family of Juanita Allen
"Everything was perfect. Very professional and extremely compassionate." 
The Herrington Family
"Everyone was so understanding and helpful to me and my family. We are very thankful and would recommend carpenter's Funeral Home to everyone." 
The family of Lawrence Breon
"Mostly due to Garrett! He has been a family friend for over 20 years. He and the whole staff were wonderful and went out of their way to make sure our family's needs were met." 
The Goodwin Family
"We, the whole family felt that you were very compassionate and understanding. We were delighted to receive such excellent care. Even my Mom would have been grateful in so many words if only she could have spoken. Thank you from the bottom of our hearts."
The Robert J. Moore family
"We were very pleased with the support we received from each employee with whom we had contact. Communications were prompt and respectful. Especially memorable is the service held at our Mom's graveside. Attention to details were mentioned by many and we felt our Mother was laid to rest with great care and dignity." 
Susan Wheeler Yorio and Family
"Everyone made my family feel like they really cared. I was walked through everything. Kelly even helped us write the obituary and made sure we didn't leave anything out, helped us pick out a poem for his cards and pick out a book that reminded us of him. They just were so grateful with all their help to make a difficult time a little easier to handle." 
The Plaisted Family
"All the pre-planning and arrangements requested by phone from France were executed flawlessly. Every member of the staff that helped us were highly professional, sincere and friendly. Pete and Kelly especially made Christine's Celebration of Life easier for all the Asiello family."
The Asiello Family
"You gave us such tender, sympathetic care from the first moment, to Bill's burial. We could not have asked for more! Every step was perfect. Thank you from the bottom of our hears for caring so much for our loved one and us."
The family of William Houseman
"Very well done. Coordination was excellent - Kelly did a super job." 
The O'Shanick Family
"Kelly and everyone there made a difficult time much easier. Kelly was so caring and so easy to talk to. She helped more than we can thank her. Thank you all again."
Carla J. Randall
"Garrett and Kelly did an excellent job in taking care of things. Extremely pleased with everything. Thank you very much!!!"
The family of Charles Root
"The people there are the best, they really care about people. They help with everything they can, and they treat you with respect and try their best."
Mrs. Patricia Meade
"Peter was wonderful!
Always kind and professional."
The Copp Family
"Kelly was extremely helpful in the aspects of our recent funeral for Lorraine Marold. She made us all feel comfortable, made special accommodations for family and also assisted us in the financial part of the funeral. We thank Kelly and staff for all their kindness during this difficult sad time."
Teresa Marold
"The care and compassion that you showed our family was outstanding. The help that all the staff did for us was greatly appreciated. Thank you."
Doug Hough
"Because you handled everything and made it so easy on me, the whole process was done in an efficient and friendly way and put us all at ease. When you lose a family member Carpenter's Funeral Home makes all the arrangements and are very considerate of the families feelings."
Donna Stastyshyn
"We found the staff to be very kind, understanding and helpful. Garrett was very knowledgeable and offered his help with any aspect of our loss. I really can't think of any way he could have helped more."
The Tostanoski & Knapp families
"Everything was very nice and Kelly was exceptional."
Haradon family
"Every one on your staff was professional and kind. There was warmth coming from you all. We are very pleased with your service and all you took care of for the family. Thank you."
Cynthia Steger
"The arrangements were very stress free and beautiful at a very difficult time for me. Many thanks to Pete Russell and Carpenter's."
The Jenks family
"My mother's service was beautiful. Kelly Copp was wonderful-she even found my mother's favorite hymns to play during the calling hours. She was so kind and compassionate. All of your staff was wonderful."
Linda Jones
"Everything was handled very efficiently and most important with respect for our dad's wishes. Thank You."
Hastings Family
"Pete was great!!! The service was very accommodating and professional. I highly recommend your home to anyone. Thank you so much!!!"
The Champlain Family
"Our Family has always been with Carpenter's. They are more like a helpful friend."
Pratt/Geyer Family
"Peter was wonderful to work with. He was compassionate, professional and followed through on the spot with making arrangements. During the funeral service his staff was there with our family to assist in any way possible. Thank you for all your help."
Mary Watlock
"Very Caring, Very Warm, Very Helpful."
Bruno Family
"It was a real hard time for all of the family when dad passed away. All the people at the funeral home were so pleasant and helpful. My special thanks goes out to Pete and Terry. Thank You To All."
The Henry Havert Family
"Myself and siblings were pleased with the care received and thoughtfulness in completion of the very tasks following the loss of mother. Staff was easy to work with and appreciated the honest opinions and feedback in our decisions. Guidance was great from first call to burial. A number of the guests commented on the lovely setting at the funeral home. No faults that we could discern."
The Bertha Scott family
"I can't thank you all enough for the awesome preparations you took and prepared for dad's funeral service ( Robert Tylor). It was absolutely gorgeous! You all did such an amazing job on all the details. I couldn't have asked for anything more amazing. We had so many compliments on the service and how beautiful everything looked. I couldn't have been happier. I want to thank you all from my heart. Thank you all for your kindness and patience during this difficult time."
Kim & Terry Green and Fred Tylor
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